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Report faults

A street lamp is broken. A traffic sign is damaged. A charging station has a technical problem. Authorities or companies need to act quickly. You can send messages about such defects. There are platforms, email addresses and telephone numbers for this. You can find the right contacts here.

Street lighting

What to do if a street lamp is broken? Syna's online portal can help. You can report problems quickly. Citizens can now also do this with their smartphone. You can see whether the problem is already known. At the beginning, the portal asks for the location of the device. Anyone reporting can add a picture.

Platform for reports on cycling

The cycle traffic reporting platform is for information on cycle paths. The service is free of charge. The ivm GmbH offers the service. The local authorities in the Frankfurt Rhine-Main region and throughout Hesse are cooperating. The platform shortens the way to the responsible authority.

Traffic signs and traffic facilities

You can report broken traffic signs and traffic lights. Report this directly to the road construction authority. You can also report faults in street lighting. The authority will pass this on.

Please write to the road construction department. The e-mail address is strassenbau@bad-homburg.de.

Broken e-charging stations

Are there any broken e-charging points in Bad Homburg? Then please write to the road construction department. The e-mail address is strassenbau@bad-homburg.de.

Natural gas and water: emergency number from the municipal utilities

In the event of damage to the natural gas pipe or water pipe from Stadtwerke Bad Homburg, please call. The telephone number is 06172 4013-0.

Mängelmelder.de

Mängelmelder.de is a platform for citizens' concerns throughout Germany. The company wer denkt was GmbH operates the platform. The company is based in Darmstadt. The company forwards the mails to the cities. The ombudsman of Bad Homburg forwards the information to the relevant department.

Representatives of citizens

You can also give suggestions and information to the Ombudsman. She will look for information. She coordinates the processing of the request in the city administration. She will quickly forward the message to the responsible department. You will be informed of the result of the search.