The city of Bad Homburg has a tool for process management. The tool documents and displays all business processes. The aim is to ensure that all processes are clear. This makes it easier to understand and improve the processes in the organization. This is important when the organization changes. The processes are gradually being made digital.
Process management is also known as business process management. It is about recognizing, designing, documenting, implementing, controlling and improving business processes. Business process management is not just about technical issues. It also deals with organizational issues. This includes the strategic orientation, the culture of the organization and the integration and management of the people involved in the processes.
An important tool for successful process management is a process management tool. The city of Bad Homburg has introduced such a tool. It is also used for the entire city administration. Visible processes show where action needs to be taken. They help to make improvements. A good process management tool is also important for the digitalization of processes. It helps to fully implement digital solutions.
