Digitization
Digital administration
Administration is going digital in Bad Homburg. The electronic file helps with this. It is called the eFile. There is also the concept of "digitization pilots". This began in 2020 and has been further developed since then. The digitalization guides are the first point of contact. They help with questions about digitalization. They provide training for specialist applications. For Microsoft Teams, for example. They also help with the use of IT systems. A digital workshop has been set up. People exchange ideas on digital topics there. There are also questionnaires on communication behavior.
The eFile is important for the administration. It is supported by the Fabasoft eGov-Suite. This suite has file plans for different areas. Electronic documents can be filed. The city promotes electronic legal transactions. This enables secure communication with the courts. Internal communication becomes electronic. Paper processes are being replaced by workflows. An electronic inbox has been introduced. This allows mail to be managed and distributed electronically. The long-term storage of files is improved. The city of Bad Homburg uses electronic mail. This saves resources. You can work from anywhere. The Online Access Act (OZG) promotes this. It requires digital administrative services.
